FAQ

What are the details of the free app features compared to the optional monthly subscription plans?

The free app includes multitrack and multi mic recording and mixing, adjustment of stereo width after recording, reverb, 5 band EQ, automatic clip correction, audio import and a built-in metronome.

Here are the details of our two monthly plans:

Pro Plan

The optional Pro plan is $15.99 per month and currently includes:

1TB of Automatic Cloud Backup
Multitrack Video recording and mixing (unlimited videos)
Project Collaboration with an unlimited number of accounts
Auto Soundcheck
Streaming audio link sharing
Compression & Delay effects

Studio Plan

The optional Studio plan is $7.99 per month and currently includes:

100GB of Automatic Cloud Backup
Multitrack Video recording and mixing (two videos)
Project Collaboration with up to four other accounts
Auto Soundcheck
Compression & Delay effects

Feature Details

Multitrack Video allows you to record multiple video tracks in a single project, then use the Audigo Video Mixer to easily mix all the tracks together into a single video.
Automatic Cloud Backup ensures that if you lose your phone you can restore your Audigo projects when you reinstall the app. Cloud backup also allows you to use Audigo on multiple iOS devices and enables the remote collaboration feature. Cloud backup requires your iPhone to be on an internet connected Wi-Fi network and works in the background even with the app closed.
Project Collaboration lets you share projects with other Audigo users who can then record additional tracks in the project, as well as mix and edit – all in the app and from anywhere.
Auto Soundcheck quickly takes care of setting levels prior to recording and works with up to four mics simultaneously. You’ll get to creating even faster.
Compression helps to reduce the difference between the loudest and softest parts of a track to give it a more even and consistent level.
Delay comes with five adjustable presets - Doubler, Slapback, Stereo, Medium and Long. Delay can be great for filling out vocals and adding depth to any recording.

When you purchase Audigo you can try out one of the plans for a month for free. After that you will be charged each month unless you decide cancel. You can cancel at anytime through your account page.

Does Audigo work with Android devices?

Currently the Audigo app is for Apple iOS only but we plan on releasing an Android app in 2025. Please sign up on our Android email list to be notified.

Do you ship outside the U.S.?

Currently Audigo is only available in the U.S. and Canada. We are looking to launch in other countries in 2025. Please sign up on our international email list to be notified.

What are your return, cancellation, and warranty policies?

We have a 30-day Return Policy. For holiday gift purchases we have extended it to January 15th, 2025. You may cancel a subscription at any time. We have a 1-year Limited Warranty. See details on our policies page.

How does Multi-Mic recording work?

With our latest software update, Audigo can now support recording with up to four of our wireless smart microphones at the same time, all connected to the same iPhone. Our patented multi-sync technology ensures the timing accuracy of your recordings.

Each microphone captures a separate audio track into a single project that you can then mix and edit right in the app. A video captured with the app at the same time is automatically synced with the audio mix.

You can find more details on how to set up and record with multiple Audigo microphones in our "How to Multi-Mic" blog post.

Do I have to pay a monthly subscription to use Audigo?

No. A subscription is not required. The Audigo mic works with the free Audigo app to record audio wirelessly and sync automatically with video. Audigo does have monthly plans that offer additional features like remote collaboration, cloud storage, and advanced editing and effects, but those are not required to use the microphone for basic recording.

How does monitoring work with Audigo? Is there latency?

There is no latency when listening back to previously recorded or imported tracks when using headphones. When using wireless headphones, we recommend products from Apple or Beats for the best results. Other wireless products are not specifically tested with Audigo and performance may vary.

As audio is recorded to memory on the mic, then transferred to the phone, there is not a live monitoring option for what you are actively recording.

For multi track recording, or when utilizing the metronome in the Audigo app, we recommend leaving a headphone out of one or adjusting AirPods to allow pass through audio so you can better hear what you are recording.

Does the Audigo app work on an iPad?

We do not have a native iPad app at this time but our iPhone app will work on an iPad running iOS 15 or higher.

Do you have a windscreen for the Audigo microphone? What accessories do you recommend?

We do not currently offer a windscreen directly but we highly recommend this one on Amazon. It fits very well.

We have other recommended accessories on this page.

Is there any delay, compression or latency with the wireless connection?

No. With Audigo the recording actually happens on the microphone to the internal memory, so there is no risk of a poor connection, data compression or delay ruining the recording. Once you stop recording, the audio is automatically transferred to the app and synchronized with your project.

Can I use Audigo with Instagram, TikTok, YouTube and other apps?

You can create video and audio projects with the Audigo mic and app and share directly to these platforms through our app. Our microphone does not connect directly to other apps as an audio source.

Can I use Audigo as a USB mic with a laptop and DAW, video conference or podcast applications?

Audigo does not function as a USB microphone to connect to a laptop or desktop computer but all audio and video recordings made with Audigo can be easily transfered to other devices using Airplay or through a cloud service like Google Drive or iCloud.

Does Audigo record sound in 360 degrees?

Audigo is not a 360 degree mic. Audigo uses a mid-side pair of condenser microphones - giving the user the flexibility to choose between a directional microphone for superior ambient noise rejection or a variable-width stereo microphone. Unlike other products, Audigo allows users to adjust these settings after the recording has been captured - so you can choose which setting is best for each track as you edit them.

What are the file formats?

Audigo will export audio files as .wav & .m4a and video files as .mov. Additional file format support will be rolled out over time.

What quality is the video?

The Audigo app can capture video in 4K or 1080p at either 24, 30, or 60 fps. Availability of video quality settings will be dependent on your iPhone version.

Can I export stems (ie: individual tracks) from projects?

Yes, the Audigo app can support the export of all the files in a given project as individual .wav and .mov files.

Can I order as a gift?

Yes. During check-out you will be able to select a shipping address different from the billing address. The gift recipient will be able to create an Audigo account in the app during set-up.